This is blog post recommended by the experts to know how to fix Bitdefender not finding virus issue. It will help users to solve the Bitdefender not detecting or not scanning the malware from the computer system. The entire troubleshooting process provides the right solution to enable the virus scanning with Bitdefender and solve the issue if this antivirus is not able to find the virus from the computers. The step-by-step process has been described below to deal with such issues and make the Bitdefender detect and remove the Virus from the system.
Steps to Fix Bitdefender Not Finding Virus:
Step 1: First of all open the Bitdefender antivirus software.
Step 2: Now disable the real-time protection of Bitdefender.
Step 3: Here you need to search and find the files on the drive.
Step 4: Now add the malware files to a zip file.
Step 5: Using file compression software as WinZip, WinRAR, etc.
Step 5: Now protect the zip file with the password “infected”.
Step 6: Here you need to click on the Submit option.
Step 7: Now you can enable the Bitdefender real-time protection.
These steps are helpful in solving the Bitdefender not finding virus issue and enable the antivirus software to detect and remove the infected files and malware from the computer system. If problem is not getting solved call at 1-877-240-5577 Bitdefender antivirus support number for online help by tech experts who will help users to solve such problem remotely with safety.